17

Customers' Perceptions of Service Quality in Financial Institutions

Year:
1988
Language:
english
File:
PDF, 572 KB
english, 1988
23

The Mediating Role of Customer Trust on Customer Loyalty

Year:
2013
Language:
english
File:
PDF, 253 KB
english, 2013
30

Reinforcing customer loyalty through service employees’ competence and benevolence

Year:
2016
Language:
english
File:
PDF, 1.40 MB
english, 2016